Frequently Asked Questions
Your Guide to CPR, First Aid & Healthcare Certification in Metro Detroit
General Course Questions
Where are classes held?
All in-person courses are held at our training center:
22777 Harper Avenue, Suite 206, St. Clair Shores, MI 48080.
We also offer on-site group training for businesses, schools, and community organizations across Macomb County and the greater Metro Detroit area.
Do you offer classes every day?
Yes. We offer flexible scheduling with classes available 7 days a week. Many courses also have blended online options with hands-on skills sessions, making it easy to fit training into your schedule.
How long is certification valid?
Most AHA and HSI certifications, including CPR, BLS, ACLS, PALS, and First Aid, are valid for two years. After that time, you will need to complete a renewal course.
How do I know what class I need?
If you’re unsure which course is right for you, check our “What Certification Do I Need?” section on the homepage. In general:
- Healthcare professionals need BLS, ACLS, or PALS depending on their role.
- Teachers, coaches, daycare staff, and the general public typically need CPR & First Aid certification.
- Babysitters, pet owners, and community members may benefit from our specialty classes like Babysitter Certification or Pet CPR & First Aid.
Still unsure? Call us at (586) 359-6494 and we’ll help you select the right course.
Registration & Payment
How do I register for a class?
All registrations are completed online through our secure scheduling portal.
Can I register multiple people at once?
Yes. When registering online, you can select multiple participants if you’re booking for coworkers, friends, or family. For groups of six or more, we recommend our on-site training option.
How much do classes cost?
Costs vary by course:
- BLS (Basic Life Support): $55
- ACLS & PALS: $175 each
- HeartCode Skills Sessions: $40–$55
- First Aid & CPR: $40–$75
- Babysitting Certification: $75
- Pet CPR & First Aid: $99
- Bloodborne Pathogens: $25
All fees include instruction, testing, and certification. Course manuals are available for purchase separately.
Do you offer discounts?
Yes. We proudly offer a 10% discount on BLS, ACLS, and PALS classes for active military and veterans. Contact our office before registering to receive your discount.
Certification & Course Materials
When will I receive my certification card?
You’ll receive an official AHA or HSI eCard the same day you complete your course. Cards are valid for two years and accepted nationwide.
Do I need to purchase a textbook or manual?
Some AHA courses (BLS, ACLS, and PALS) require access to the official provider manual during class. Manuals can be purchased in printed or eBook format through the AHA’s online store. Links to manuals are provided on each course page.
What is the difference between First-Time and Renewal classes?
- First-Time Provider Courses are for students who have never taken the course before or whose certification has been expired for more than 1 year.
- Renewal Courses are shorter and available only for students with a current, non-expired card.
Special Training Options
What is HeartCode training?
HeartCode is a blended learning format where students complete most of the course online, then attend a short skills session in-person. This option is available for BLS, ACLS, and PALS.
Do you offer group or on-site training?
Yes. We provide on-site training for groups of 6 or more students. This is ideal for schools, medical offices, gyms, childcare centers, and community organizations.
Learn more on our Group Training page or contact us at (586) 359-6494 to book a session.
Do you offer training for non-healthcare providers?
Yes. In addition to healthcare certifications, we offer:
- Public CPR & First Aid courses (HSI-approved)
- Babysitting Certification
- Pet CPR & First Aid
- Active Violence Event Response Training (AVERT)
- Bloodborne Pathogens
Policies & Rescheduling
What is your refund policy?
All registrations are final. Refunds are only available if a class is canceled by Community First Responder LLC.
If you cannot attend, you may reschedule your class by contacting us at:
- Phone: (586) 359-6494
- Email: communityfirstresponder@gmail.com
What if I’m late to class?
Students who arrive late may not be admitted, as classes follow strict AHA guidelines. Please arrive at least 15 minutes early to sign in and prepare.
Still Have Questions?
We’re here to help. If you don’t see your question listed here, please reach out.
22777 Harper Avenue STE 206, St. Clair Shores, MI

